On Oct. 24, ten digit dialing will be required

New changes are coming to how people make phone calls as mandatory 10-digit dialing starts on Sunday, Oct. 24. The Federal Communication Commission’s (FCC) July 2020 Order required all telecommunications carriers, to make any network changes necessary to ensure that users can dial 988 to reach the existing National Suicide Prevention Lifeline: 1-800-273-TALK (8255) by July 16, 2022.

As part of the 988-implementation process, the North American Numbering Plan Administrator (NANPA) has identified 84 area codes nationwide that must transition to 10-digit dialing before the deadline for the number to be operational, including Minnesota’s 218 and 952 area codes (i.e., the difference between calling a number locally as “496-XXXX” and “952-496-XXXX”).

What do people need to do?

Some pieces of equipment you own may need to be reprogrammed to complete calls going forward. 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers or 1+10-digit numbers. Some examples are life safety systems or medical monitoring devices, multi-line phone systems, fax machines, Internet dial-up numbers, fire or burglar alarm(s), security systems, gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. People may also want to double-check where they have listed their personal or business phone number, such as their personal checks, or advertising materials and/or pet IDs to ensure your number is correctly reflected.

What will remain the same
• A person’s telephone number, including current area code, will not change.
• The price of a call, coverage area, or other rates and services will not change due to the dialing change.
• A local call now will remain a local call regardless of the number of digits dialed.
• A person will continue to dial 1+ area code + telephone number for all long-distance calls.
• A person can still dial just three digits to reach 911 (emergency services)

To learn more about this change, additional information can be found in this document: https://www.scottcountymn.gov/.../10-Digit-Dialing-Order..., on the NANPA website: https://nationalnanpa.com/, and on the FCC website: https://www.fcc.gov/.

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